Auguste Escoffier School of Culinary Arts Schaumburg Il Human Resources

Job Posting for Director of Product Development-Schaumburg, IL at Auguste Escoffier School of Culinary Arts

Description

Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer the proven combination of a classic and contemporary approach to modern industry skills training as well as a sustainability-centered and business-focused curriculum. Professional programs in Culinary Arts and Pastry Arts are available online and at ground campuses in Austin, Texas, and Boulder, Colorado. Escoffier also offers enthusiast training online and on ground. If you're looking for a dynamic, fast-paced growth opportunity, we'd like to hear from you. Learn more about us at https://www.escoffier.edu/

GENERAL SUMMARY

The Director of Product Development is responsible for identifying market and customer needs and delivering technology

products that create the most value. The role leads the entire lifecycle from ideation through launch and works closely

with other teams to integrate with the larger ecosystem.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and leads a new team that will be responsible for product management and development enabling growth and scale for our business
• Defines, iterates, and owns product roadmap for assigned areas of responsibility and serves as the evangelist and voice of the customer
• Collaborates closely with Sales and Business Development to continuously identify and refine market opportunities and solutions
• Participates and leads customer interviews and discussions, surveys and focus groups to inform product roadmap
• Provides thought leadership and execution to understand and target technology opportunities that create the highest ROI
• Oversees UX efforts to ensure our users are at the forefront of the product development process; integrating market research, data and insights into design
• Defines a UX that seamlessly integrates into the broader Escoffier proposition
• Leads development and support team in an agile environment, managing internal and external resources while also partnering with other product teams and subject matter experts for larger enterprise opportunities

Requirements

• University Degree in Computer Science, Information Systems, Business, or related discipline preferred
• Minimum of 10 years of progressive experience in a product management, product development capacity
• Demonstrated experience developing products with best-in-class customer experiences with a focus on user centered design
• Experience creating user stories for business critical, complex systems
• Prior experience implementing new technology products and solutions with a focus on organizational change management, user adoption, and market fit
• Proven track record estimating projects and delivering on time and within budget
• Experience managing and delivering technology solutions in an agile environment
• Ability to mock up product ideas using tools such as Figma or Sketch
• Flexible to evolving responsibilities in a fast-paced, fluid work environment
• Excellent people manager who can be a hands-on player/coach
• Excellent people manager who can be a hands-on player/coach

KNOWLEDGE, SKILLS AND ABILITIES

• Communication Skills: Demonstrates the ability to communicate clearly and effectively by phone, system notes, email, etc.
• Detail Oriented: Careful and with a focus on quality in accomplishing tasks.
• Time-Management: Manages own time; takes personal responsibility for timeliness of work priorities and resources to achieve results and goals.
• Coach ability: Being receptive to feedback, willing to learn, embracing continuous improvement
• Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
• Technological: Demonstrates ability to use technology to create efficient processes and organizational methods
• Demonstrates basic understanding of billing system; able to complete basic tasks based on job function.
• Creativity: The ability to adapt traditional methods, concepts, models, designs, technologies or systems to new applications; or the ability to devise new approaches to make improvements or solve problems.
• Teamwork: Ability to work well in a team setting.
• Ability to interact with staff, customers, and vendors.

PHYSICAL DEMANDS

Nature of work requires an ability to operate standard business equipment. Sitting for long periods of time; up to 8 hours

of computer and/or phone work daily.

WORKING CONDITIONS

Majority of work is performed in a general office environment.

OTHER DUTIES

Please not this job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any

time with or without notice.

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Auguste Escoffier School of Culinary Arts Schaumburg Il Human Resources

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